play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera

Customer reviews of GKL DIRECT

At GKL DIRECT we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

GKL DIRECT

GKL DIRECT
5
4.9

Based on 34 customer reviews

Powered by


  • 5

    Respectful

    By Marcel K on 08 April 2021 | Verified purchase

    Hello , at GKL I been dealt with respect and high standard thru out the deal over all great experience .

    Reply from GKL DIRECT on 12/04/21

    Hi Marcel. It was pleasure dealing with you and we hope you enjoy your new car.


  • 5

    Excellent service RL

    By Matthew P on 24 March 2021 | Verified purchase

    Genuine & professionally helpful from start to finish.

    Reply from GKL DIRECT on 26/03/21

    Hi Matthew. Thank you for your comments. We really appreciate them.


  • 5

    Excellent company - they made it really simple!

    By David G on 24 March 2021 | Verified purchase

    Lovely people to deal with as it was the first time that we had bought a car from a garage in this way. They made it very easy and were really helpful - happy to recommend to anyone!

    Reply from GKL DIRECT on 26/03/21

    Hi David. Thank you for putting your faith in us when buying such a specialist car such as your Tesla. We really appreciate your feedback.


  • 5

    Excellent Customer Service

    By Daniel P on 16 March 2021 | Verified purchase

    Bought my Mercedes GLA from GKL Direct. They were excellent, answered all my questions and made the purchase process very simple.

    Reply from GKL DIRECT on 26/03/21

    Hi Daniel. Thank you for your feedback. It's very much appreciated. We're very pleased you found the process with us so simple.


  • 5

    Would 100% recommend

    By Carolyn J on 23 February 2021 | Verified purchase

    Fantastic service. Really friendly and got the car exactly how we asked for it.

    Reply from GKL DIRECT on 08/03/21

    Hi Carolyn and Luke. Thank you for your comments. It really does mean a lot to us here at GKL.


  • 5

    Excellent service -

    By Paul N on 01 February 2021 | Verified purchase

    Without doubt the most straight forward car purchase I’ve experienced.

    Reply from GKL DIRECT on 08/02/21

    Hi Paul. Thank you for your feedback. We believe that buying a car should be straightforward so are very pleased this is how you found your experience to be.


  • 5

    Very happy 😊

    By Nadia D on 25 January 2021 | Verified purchase

    We found GKL excellent to deal with and takeing us through the process, we got a great deal on a beutiful jaguar xf , and we would have no problem going back when the time comes. Big thank you to GKL for all your help.

    Reply from GKL DIRECT on 26/01/21

    Hi Nadia. Thank you for the feedback. It's much appreciated. We're very pleased to hear that your are happy with the car and service. Please don't hesitate to get in touch if we can be of any further assistance.


  • 5

    brought a audio great service

    By Steve G on 16 November 2020 | Verified purchase

    absolute please to deal with great service and efficientcy highly recommend

    Reply from GKL DIRECT on 30/11/20

    Hi Steve. Thank you for the feedback. It's much appreciated. We're very pleased to hear that your are happy with the car and service. Please don't hesitate to get in touch if we can be of any further assistance.


  • 5

    Distance purchase went well

    By Matthew B on 24 September 2020 | Verified purchase

    Very good, car as described and whole transaction was pain free

    Reply from GKL DIRECT on 30/09/20

    Hi Matt. Thank you for the feedback. It's much appreciated. We're very pleased to hear that your are happy with the car and service. Please don't hesitate to get in touch if we can be of any further assistance.


  • 5

    Amazing Service

    By Simon B on 05 May 2019 | Verified purchase

    The team at GKL were amazing down from the start of my query, the test drive, the paperwork for vehicle and handover. Any queries were answered immediately and the teams knowledge of the vehicle I purchased was incredible. I’ll be honest, I never thought about going to a smaller dealership to buy a car. However, after dealing with bigger dealerships I would absolutely recommend GKL to anyone who wants a genuine and honest service when buying a new car. You don’t need a shiny showroom, swanky forecourt and a load of empty promises from a main dealership. Not when you have the GKL team.... customer service is EVERYTHING!!!!

    Reply from GKL DIRECT on 06/05/19

    Hi Simon. Thank you so much for your fantastic comments. It really is appreciated. We all hope you guys enjoy the car and hope to see you again in a few years.